Based in Tennessee, Brad Zarba is the Executive Area Operations Manager for the Carrier Corporation – United Technologies Corp throughout the New England and Upstate New York regions. He is extremely well-regarded in the fields of Operations Management, Engineering, Project Development and Management, Financial Administration, Health and Safety Training, and Union relations. He has a proven record of performance in providing strong ethical standards throughout the workforce, and works tirelessly to motivate and improve the skills of his colleagues.
Brad Zarba has a well-documented record of success in formulating creative strategy plans and implementing operational marketing and vital business cultural changes. He is also well-versed in Sales and has a broad understanding of service operations. His communication and interpersonal skills are second to none, while his exhaustive knowledge of of strategic planning methodologies have proved ideal for organizations seeking a results-driven leader.
In his current position, Brad Zarba has provided the leadership in developing and implementing an operations business plan to improve regional performance. To this end, he registered an earnings before tax growth of 124 percent and posted an increase in return of sales figures of 115 percent since 2012. These statistics are even more impressive when regarded in the light of his day-to-day responsibilities of delivering efficient services to the New England and New York markets, developing operational tools and systems to drive productivity, and educating employees to maintain a high level of ethical awareness in all their business dealings. In total, Brad Zarba manages 49 unionized field service technicians (consisting of eight separate unions), and manages seven Service Managers across five states. He supports the factory over warranty claims and customer requests, while overseeing Environmental Health and Safety (EH&S) implementation and training and developing operational and overhaul reports for all customers.
Prior to his current position, Brad Zarba was Account Manager for Honeywell International. His remit was to increase sales revenues and to develop and maintain exceptional customer relationships, while promoting Honeywell's service offerings – a responsibility he performed so effectively that he was named as one of the top ten US sales performers in 2011. Other duties required handling the accounts of the Brigham and Woman's Hospital, the Beth Israel Deaconess Hospital, Newton Wellesley Hospital and North Shore Medical – a task that required him to work closely with local and non-union employess to increase service base. He also successfully developed a multi-million dollar fire alarm upgrade project for a leading hospital in Boston. Not for nothing is Brad Zarba regarded as one of the most effective and successful Executive Administrators in the country.